Feb 1, 2011
After more than twelve months of
collaborating, writing, editing and production, our newest course is
finally complete. WorkSmart: Safe Patient Handling I is now live on our
site and ready for use. Ana Kay Steadman, MA, OTR, CHSP, our
collaborating author, brought her many years of experience to the table
to help create an outstanding course that addresses the significant
need for a consistent educational tool to protect front line
care-givers from the high risk manual handling tasks seen in healthcare
The IMPACC WorkSmart: Safe
Patient Handling I
program is a unique, web based training tool that builds knowledge and
understanding and motivates front line health care givers to become
part of the solution in implementing Safe Patient Handling protocols
and procedures. Based on the latest research, the course examines the
issues and technology that confront todays health care givers. Free
demos are available in the demo area of our web site.
April 6, 2011
We have recently added several
to our courses in response to customer requests. We think they make
great sense. The WorkSmart: Safe Patient Handling I course now has
closed captions for the hearing impaired and for noisy environments.
Also, we have incorporated video clips into the SPH course to
supplement the Technology Section.
For all our courses, employees
will now be
unable to fast forward through the pages. Credit for a page completion
will be given only after the page has finished rather than when it
started. In additon, we have implemented a 70% passing score level.
Employees must now answer 70% of the final exam questions correctly to
pass. Otherwise, they will have to take the course or exam again.
May 25, 2011
Customer Service...Our First
Priority. Quote from Customer.
"I want to thank you for your
customer service. Your phone call saved me a real chunk of time. Had
you not called I would have wondered why I hadn't completed the
training, as I had entered the training demo instead of the training
itself. Your friendly and timely customer service far exceeded my
expectations." Michelle A., Kaiser Permanente
Nov 7, 2011
We are proud to announce that
have signed a
Partneship Agreement with HealthStream®, the largest provider
on-line training content to hospitals in the United States and Canada
with over 2 million subscribers. We are the first Maine company to
become a HealthStream Partner. Under this agreement,
will be providing two of our courses to their clients. The WorkSmart:
Safe Patient Handling I and WorkSmart Office Ergonomics courses are now
live on HealthStream® and are available to HealthStream
hospitals and health
care facilities, we will continue to provide training and World Class
Customer Service to them.